1. Who we are
Voopsik is an independent language-learning web app built by Vladyslav Palamarchuk. Contact: voopsik.support@gmail.com.
2. Data we collect
- Account data: email address, sign-in provider, account identifiers.
- Profile data: selected languages, CEFR level, profile settings, optional profile photo.
- Learning data: saved vocabulary, practice results, progress statistics, challenge state.
- User content: practice answers, vocabulary, tutor messages, feedback, support requests, and imported files.
- Permission-based data: optional microphone audio, speech recognition input, camera images, and photo library images when you use those features.
- Device and notification data: push notification tokens, device/app identifiers, crash logs, diagnostics, and performance data.
- Usage and telemetry data: feature usage events and app reliability data.
- Optional cookie data: analytics and marketing preferences if you enable them.
3. Why we use this data
- To create and secure your account.
- To save and sync your learning progress.
- To deliver app features, support, and reliability improvements.
- To process optional speech, pronunciation, image vocabulary, and profile photo features that you start.
- To operate optional analytics/marketing only if you opt in.
4. Legal bases
- Contract/performance: account, progress sync, core functionality.
- Legitimate interests: service reliability and abuse prevention.
- Consent: optional cookies and any optional marketing communications.
5. Service providers
Voopsik uses trusted third-party providers to operate the product and deliver core features:
- Account and identity providers for sign-in and account security.
- Cloud infrastructure providers for hosting, storage, and app delivery.
- Firebase and Google services for authentication, messaging, analytics, crash reporting, and cloud data storage.
- AI processing providers for language-learning features such as exercise generation and responses.
- Optional third-party sign-in providers when you choose that sign-in method.
6. Storage location and transfers
Data may be processed and stored using regional or international infrastructure operated by our service providers. Some providers may process data outside your country. Where required, we rely on contractual and organizational safeguards designed to protect personal data.
7. Data retention
- Account and learning data are kept while your account is active.
- Telemetry is retained for up to 12 months unless a shorter period is required.
- If you request deletion, we schedule data removal and aim to complete deletion within 30 days, including backup lifecycle windows.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to certain processing. You can submit requests at voopsik.support@gmail.com.
9. Cookies
Necessary cookies and local storage are used for login, security, preferences, and app functionality. Optional analytics and marketing cookies are controlled through Cookie Settings.
10. Account deletion
You can request account deletion in app Settings. Once confirmed, your account enters deletion flow and data is removed within the stated retention window. You can also use the public deletion instructions at /delete-data or contact voopsik.support@gmail.com.